<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1651777812095108&amp;ev=PageView&amp;noscript=1">

Social Media Community Management

Your social media should be more than a one-way broadcast.

Executed correctly, it becomes a living, breathing community where your audience connects, contributes, and stays for more.

 

Do you need to build a community?

A social media community is a group of people who gather around a brand, topic, or shared interest on a social media platform. Unlike a general audience, a community interacts with the brand and with each other, sharing experiences, asking questions, and building relationships.

A strong community is an effective way to strengthen loyalty, encourage word-of-mouth, and keep conversations going long after a post or campaign has gone live.

How can Vividink help you achieve this?

Our community management programme is the practical art of building, nurturing, and protecting your online community. Unlike general posting, campaign posting, or paid ads, community management is about genuine interaction, listening, responding, and encouraging participation that feels personal and relevant.

Strong community management turns occasional audiences into loyal advocates for brands in the events industry, live entertainment, exhibitions, and beyond. For businesses with complex audiences, it’s a way to keep conversations flowing long after the show has closed its doors.

What does Vividink's community management programme include?

VI_Icon_Kelyine_Black_FillWhite

Building online communities

We review what’s working, what’s not, and what your competitors are doing, then give you a clear picture of how to improve.
VI_Icon_Kelyine_Black_FillWhite

Engaging with audiences

We monitor messages, jump into comment threads, handle direct messages promptly, and, most importantly, keep the conversation human.
VI_Icon_Kelyine_Black_FillWhite

Creating relevant content

Our team curates and creates content that sparks discussion and keeps people coming back, including polls, behind-the-scenes videos, Q&As and more.
VI_Icon_Kelyine_Black_FillWhite

Managing reputations

 We monitor conversations, identify issues , respond calmly, and feed into your crisis communications plan, safeguarding your brand’s reputation when it matters most.

VI_Icon_Kelyine_Black_FillWhite

Building relationships

Outsourcing doesn’t mean being out of touch. Our team start conversations and engages your audience for long-lasting relationships.
VI_Icon_Kelyine_Black_FillWhite

Growing communities

We don’t just manage what’s there; we grow it. By analysing trends, we find ways to attract new members and encourage word-of-mouth that feels genuine.

Why outsource you community management?

Outsourcing means you get a specialist team that does this every day, equipped with the right tools, transparent processes, and industry experience.

You don’t need to split your internal team’s time or risk inconsistencies that can weaken your brand voice. Instead, you get consistency, quick responses, and fresh ideas without burning out your staff.

Community management for the events industry

For organisers, venues, suppliers and associations, our approach keeps your audience engaged all year round. It means fans return year after year, and suppliers and exhibitors feel valued, informed and ready to spread the word.

How we work

Whether you need comprehensive community management, additional support during a busy season, or coverage for an in-house team, Vividink creates a plan tailored to your specific needs. We’ll help you be seen, be heard, be understood — and crucially, remembered.

👉 If you'd like to discuss community management, get in touch